{"id":12203,"date":"2017-03-02T19:09:36","date_gmt":"2017-03-02T22:09:36","guid":{"rendered":"http:\/\/www.nattrip.com.br\/receptivo-rj-turismo-politica-de-adiamento-e-cancelamento"},"modified":"2026-10-07T21:15:01","modified_gmt":"2026-10-08T00:15:01","slug":"rio-de-janeiro-receptive-tourism-postponement-and-cancellation-policy","status":"publish","type":"page","link":"https:\/\/www.nattrip.com.br\/en\/rio-de-janeiro-receptive-tourism-postponement-and-cancellation-policy\/","title":{"rendered":"Rio de Janeiro Receptive Tourism \u2013 Postponement and Cancellation Policy"},"content":{"rendered":"

Rio de Janeiro Receptive Tourism<\/strong><\/h2>\n

Postponement and Cancellation Policy<\/h3>\n

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Postponement or cancellation by\u00a0forecast<\/h3>\n

The itinerary and the order of the tours may change due to the weather and\/or adverse conditions. If necessary, Nattrip will postpone the activity to a date that is compatible at no additional charge. A voucher with the amounts paid may be requested for future use. If a refund is requested, a fee of up to 15% may be withheld due to intermediation costs of payment systems.<\/p>\n

Cancellation for personal reasons<\/h3>\n

Cancellations due to any personal reason can be requested within 72 hours prior to the activity. Within this period, a voucher with the amounts paid may be requested for future use. If a refund is requested, a fee of up to 15% may be withheld due to intermediation costs of payment systems.<\/p>\n

Postponement for personal reasons<\/h3>\n

Postponements\u00a0due to any personal reason can be requested within 24 hours prior to the activity at a rate of 10% of the booked tour, with a minimum fee of R$10.00.<\/p>\n

No-Show Situations<\/h3>\n

In case of “No-Show” situations, when the client does not notify postponement or cancellation with minimum advance and\/or does not attend the activity, Nattrip reserves the right not to return any value to the client.
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