{"id":23940,"date":"2017-02-14T12:29:36","date_gmt":"2017-02-14T14:29:36","guid":{"rendered":"http:\/\/www.nattrip.com.br\/mice-faq\/"},"modified":"2024-09-14T10:54:26","modified_gmt":"2024-09-14T13:54:26","slug":"mice-faq","status":"publish","type":"page","link":"https:\/\/www.nattrip.com.br\/en\/mice-faq\/","title":{"rendered":"MICE &#8211; FAQ"},"content":{"rendered":"<div  class='togglecontainer av-av_toggle_container-7de18c970d2eb6008f96ee7599c8d388  avia-builder-el-0  avia-builder-el-no-sibling  toggle_close_all' ><div class='taglist'><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{All}\" class=\"activeFilter\">All<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Cancelamento e adiamento}\" class=\"\">Cancelamento e adiamento<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Capacidade}\" class=\"\">Capacidade<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Contato}\" class=\"\">Contato<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Garantia de servi\u00e7o}\" class=\"\">Garantia de servi\u00e7o<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Meteorologia}\" class=\"\">Meteorologia<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Pagamentos}\" class=\"\">Pagamentos<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Seguro}\" class=\"\">Seguro<\/a><span class='tag-seperator'>\/<\/span><\/div><div class=\"tag-tab\"><a href=\"#\" data-tag=\"{Transporte}\" class=\"\">Transporte<\/a><span class='tag-seperator'>\/<\/span><\/div><\/div>\n<section class='av_toggle_section av-av_toggle-e8a71ef57b5388156fa54878dbd33b4e'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Seguro} \"  ><p id='toggle-toggle-id-1' data-fake-id='#toggle-id-1' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-1' data-slide-speed=\"200\" data-title=\"Does Nattrip offer insurance for its customers?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: Does Nattrip offer insurance for its customers?\" data-aria_expanded=\"Click to collapse: Does Nattrip offer insurance for its customers?\">Does Nattrip offer insurance for its customers?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-1' aria-labelledby='toggle-toggle-id-1' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Sim, a Nattrip oferece seguros para todas as atividades, contanto que o contratante forne\u00e7a todos os dados necess\u00e1rios de cada participante para que o possamos gerar. Os dados s\u00e3o, CPF (ou passaporte, nome completo, data de nascimento, g\u00eanero(sexo) e nacionalidade. Lembrando que o seguro tem a seguinte cobertura e deve ser acionado no mesmo dia do incidente ou acidente:<\/p>\n<p>Yes, Nattrip offers insurance for all activities, as long as the contractor provides all the necessary data of each participant so that we can generate it. The data are, passport, full name, date of birth, gender and nationality. Remembering that the insurance has the following coverage and must be triggered the same day of the incident or accident:<\/p>\n<ul>\n<li>Medical and Hospital Expenses &#8211; R$ 3.000,00;<\/li>\n<li>Permanent Disability by Accident &#8211; R$ 30.000,00;<\/li>\n<li>Accidental Death &#8211; R$ 30.000,00.<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-e313885e05619b10ad3cc1da7a10df30'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Pagamentos} \"  ><p id='toggle-toggle-id-2' data-fake-id='#toggle-id-2' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-2' data-slide-speed=\"200\" data-title=\"How does the MICE tourism payment system work?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How does the MICE tourism payment system work?\" data-aria_expanded=\"Click to collapse: How does the MICE tourism payment system work?\">How does the MICE tourism payment system work?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-2' aria-labelledby='toggle-toggle-id-2' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Activity payments from the MICE \/ Corporate Tourism Department should be made according to the following standard: 50% of the advance amount and the other 50% within 30 days prior to the activity.<\/p>\n<p>The forms of payment available are:<\/p>\n<ul>\n<li>Bank slip issued by Banco Santander;<\/li>\n<li>Credit Card (Visa, Master, Amex) through the partner PayU Secure Servers;<\/li>\n<li>Bank transfers to our Santander bank account (national and international companies);<\/li>\n<li>We also offer payments via PayPal (subject to intermediation fees).<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-c2d5f9364c799784eeeb91be5ce31118'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Meteorologia} \"  ><p id='toggle-toggle-id-3' data-fake-id='#toggle-id-3' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-3' data-slide-speed=\"200\" data-title=\"What happens when the activity is outdoor and the day is rainy?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What happens when the activity is outdoor and the day is rainy?\" data-aria_expanded=\"Click to collapse: What happens when the activity is outdoor and the day is rainy?\">What happens when the activity is outdoor and the day is rainy?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-3' aria-labelledby='toggle-toggle-id-3' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Our premise for the activity to occur is the safety of our customers. In this way, there will be a risk analysis up to one day before the event, mapping the rainfall indexes. From this, if the activity offers risk, we will have three options:<\/p>\n<ul>\n<li>Postpone activity to another date;<\/li>\n<li>Adapt the activity and make some modifications so that it can occur safely;<\/li>\n<li>Cancel activity, taking into account that costs already used can not be reimbursed.<\/li>\n<\/ul>\n<p>Recalling that for corporate groups Nattrip provides raincoats if necessary.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-5297dd0da1894d2fd817fac98efcc170'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Cancelamento e adiamento} \"  ><p id='toggle-toggle-id-4' data-fake-id='#toggle-id-4' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-4' data-slide-speed=\"200\" data-title=\"How does corporate group cancellation and postponement policy work?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How does corporate group cancellation and postponement policy work?\" data-aria_expanded=\"Click to collapse: How does corporate group cancellation and postponement policy work?\">How does corporate group cancellation and postponement policy work?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-4' aria-labelledby='toggle-toggle-id-4' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Each service has its own policy, since the preliminary operational costs are very different, so before contracting Nattrip, the contractor will be informed about the conditions.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-d8c82edc7b210909f3d2e9aeecb0e4f4'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} \"  ><p id='toggle-toggle-id-5' data-fake-id='#toggle-id-5' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-5' data-slide-speed=\"200\" data-title=\"What is included in the MICE Tourism sector services?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is included in the MICE Tourism sector services?\" data-aria_expanded=\"Click to collapse: What is included in the MICE Tourism sector services?\">What is included in the MICE Tourism sector services?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-5' aria-labelledby='toggle-toggle-id-5' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Each service has its own particularities, so inclusions and exclusions will be informed in each quotation.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-1cbed61cfa0d3b176baf3fdda43c4276'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Transporte} \"  ><p id='toggle-toggle-id-6' data-fake-id='#toggle-id-6' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-6' data-slide-speed=\"200\" data-title=\"How are the transports that Nattrip MICE uses?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: How are the transports that Nattrip MICE uses?\" data-aria_expanded=\"Click to collapse: How are the transports that Nattrip MICE uses?\">How are the transports that Nattrip MICE uses?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-6' aria-labelledby='toggle-toggle-id-6' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Nattrip works with comfortable, air-conditioned and properly sanitized transportation.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-d66091226d54cc77ea513b0a9a6e3f44'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Contato} \"  ><p id='toggle-toggle-id-7' data-fake-id='#toggle-id-7' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-7' data-slide-speed=\"200\" data-title=\"In case of emergency in corporate services, who should I contact?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: In case of emergency in corporate services, who should I contact?\" data-aria_expanded=\"Click to collapse: In case of emergency in corporate services, who should I contact?\">In case of emergency in corporate services, who should I contact?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-7' aria-labelledby='toggle-toggle-id-7' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>You should contact Nattrip phones primarily:<\/p>\n<ul>\n<li>Office +55 (21) 3264-0182<\/li>\n<li>Mobile +55 (21) 96931-8893 (tamb\u00e9m whatsapp)<\/li>\n<li>We suggest copying the Department Manager, Mr. Marco Aur\u00e9lio, in all communications via email: corporativo@nattrip.com.br<\/li>\n<\/ul>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-f7895e346456983ec169b2755d22dcbf'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Garantia de servi\u00e7o} \"  ><p id='toggle-toggle-id-8' data-fake-id='#toggle-id-8' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-8' data-slide-speed=\"200\" data-title=\"What guarantees that the contracted service will be carried out?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What guarantees that the contracted service will be carried out?\" data-aria_expanded=\"Click to collapse: What guarantees that the contracted service will be carried out?\">What guarantees that the contracted service will be carried out?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-8' aria-labelledby='toggle-toggle-id-8' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Nattrip is a company that has been in the market since 2010 and always very well evaluated for the services provided. We recommend that for any tourist service to be hired, the suitability of the provider company should be investigated. A great tool for this is TripAdvisor, which shows the evaluation of other previous guests. Our profile can be checked on:\u00a0www.tripadvisor.com.br\/3245613.<\/p>\n<\/div><\/div><\/div><\/section>\n<section class='av_toggle_section av-av_toggle-edc8af590b89b7261fc5209d4fc70464'  itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div role=\"tablist\" class=\"single_toggle\" data-tags=\"{All} {Capacidade} \"  ><p id='toggle-toggle-id-9' data-fake-id='#toggle-id-9' class='toggler  av-title-above '  itemprop=\"headline\"  role='tab' tabindex='0' aria-controls='toggle-id-9' data-slide-speed=\"200\" data-title=\"What is the customer capacity supported by Nattrip?\" data-title-open=\"\" data-aria_collapsed=\"Click to expand: What is the customer capacity supported by Nattrip?\" data-aria_expanded=\"Click to collapse: What is the customer capacity supported by Nattrip?\">What is the customer capacity supported by Nattrip?<span class=\"toggle_icon\"><span class=\"vert_icon\"><\/span><span class=\"hor_icon\"><\/span><\/span><\/p><div id='toggle-id-9' aria-labelledby='toggle-toggle-id-9' role='region' class='toggle_wrap  av-title-above'  ><div class='toggle_content invers-color '  itemprop=\"text\" ><p>Each request will be embraced with great affection and responsibility whether for service with one person or hundreds of people. Nattrip team will work very frankly in showing the possibilities to their contractors according to the number of people in the group.<\/p>\n<\/div><\/div><\/div><\/section>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":6,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"template-blank.php","meta":{"footnotes":""},"categories":[],"tags":[],"class_list":["post-23940","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.nattrip.com.br\/en\/wp-json\/wp\/v2\/pages\/23940","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.nattrip.com.br\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.nattrip.com.br\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.nattrip.com.br\/en\/wp-json\/wp\/v2\/users\/6"}],"replies":[{"embeddable":true,"href":"https:\/\/www.nattrip.com.br\/en\/wp-json\/wp\/v2\/comments?post=23940"}],"version-history":[{"count":1,"href":"https:\/\/www.nattrip.com.br\/en\/wp-json\/wp\/v2\/pages\/23940\/revisions"}],"predecessor-version":[{"id":136141,"href":"https:\/\/www.nattrip.com.br\/en\/wp-json\/wp\/v2\/pages\/23940\/revisions\/136141"}],"wp:attachment":[{"href":"https:\/\/www.nattrip.com.br\/en\/wp-json\/wp\/v2\/media?parent=23940"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/www.nattrip.com.br\/en\/wp-json\/wp\/v2\/categories?post=23940"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/www.nattrip.com.br\/en\/wp-json\/wp\/v2\/tags?post=23940"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}